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Privacy
Policy

Effective Date: March 14, 2025

Mobile Auto Spa ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services or communicate with us via SMS text messaging.

Information We Collect

We may collect the following personal information:

  • Your name, phone number, and email address
  • Your address (for mobile service appointments)
  • Vehicle details necessary for service
  • Payment information (processed securely through third-party payment processors)
  • SMS opt-in consent and messaging preferences when you agree to receive text communications from us

SMS Text Messaging

By providing your phone number and opting in, you consent to receive SMS text messages from Mobile Auto Spa, including appointment confirmations, service updates, follow-ups, and promotional offers related to our services. Message frequency may vary.

Message and data rates may apply. Contact your wireless carrier for details.

  • To opt out: Reply STOP to any message at any time. You will receive a confirmation that you have been unsubscribed and will receive no further messages.
  • To get help: Reply HELP for assistance, or contact us directly at brenden@themobileautospa.com or (702) 600-2411.
  • Carriers are not liable for delayed or undelivered messages.
  • Your phone number and SMS consent will never be shared with or sold to third parties or affiliates for marketing purposes.

How We Use Your Information

We use your information to:

  • Schedule and complete detailing and paint protection services
  • Communicate with you via phone, email, or SMS regarding appointments, service updates, and follow-ups
  • Send you promotional offers and service information you have opted in to receive
  • Improve our services and customer experience

How We Share Your Information

We do not sell, trade, or share your personal information — including your mobile phone number — with third parties or affiliates for marketing purposes.

Your information may be shared only with service providers who assist us in operating our business (such as our CRM and SMS platform), and only to the extent necessary to deliver services to you.

Data Security

We take reasonable precautions to protect your personal information from unauthorized access, loss, or misuse.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time. To opt out of SMS messaging, reply STOP to any message. For all other requests, contact us at brenden@themobileautospa.com.

Changes to This Policy

We may update this policy occasionally. Any changes will be posted on our website with the updated effective date.

Contact Us

Questions about this Privacy Policy or your data? Reach out:

Mobile Auto Spa

brenden@themobileautospa.com

(702) 600-2411

3021 S Valley View Blvd, Suite 207, Las Vegas, NV 89102